The aim of the course is for delegates to understand what is palliative care & end of life care, consider advanced care planning, explore the different types of complementary therapies. Delegates will become aware of the signs and symptoms someone is dying, understand and respect for a service user’s culture and diversity, how to manage challenging conversations so as to provide positive outcomes for the person, their family and yourself and consider the wider support team available to someone requiring end of life care. Finally, to promote knowledge and understanding of bereavement and the grieving process.