This course raises awareness of behavioural communication to enable support staff to offer effective support for individuals. It covers examples and causes of challenging behaviour and suggests techniques and effective communication strategies to calm and de-escalate difficult situations. The role of the support worker is also covered so that attendees know how to respond and manage an individual’s behaviour and report and record accordingly. It can be specialised for learning disability, autism & Asperger’s settings or dementia settings.
The aim of this course is for delegates to identify the potential causes anger, aggressive or difficult behaviour, recognise the early warning signals of impending aggressive or challenging behaviour. Understand the communication skills required to manage challenging situations & develop strategies for effective negotiation skills. Then explore techniques for influencing & persuasion skills, explain assertiveness techniques and finally to practice how to remain in control in the face of aggressive behaviour.
If you support people with dementia, such as a friend or family member or are new to care work, then this course will give you a basic understanding of dementia and person-centred care. Group activities are popular on this course and emphasise just how a person with dementia may feel when trying to communicate. Solutions to common issues are then discussed between the tutor and other health care workers. You don’t need any previous qualifications or experience in order to benefit from this course – just a passion for people and a desire to make a positive difference to the lives of the individuals you support.
This course addresses how to identify and diagnose dementia, examines person-centred approaches in detail and gives advice on how to help the individual with dementia maintain their skills and abilities for as long as possible. Attendees can learn more about how to provide high quality care for individuals with dementia that improves well-being. The course has a strong focus on communication. Whether you’re supporting individuals in care homes or looking after a family member or friend and you already have an awareness of Dementia, then this course offers you the chance to gain a deeper understanding of dementia and improve your communication with the individuals that you support.
This course helps you develop an understanding of the benefits of engaging individuals with dementia in a range of activities and explore how they can be introduced at differing levels of ability. The focus is on wellbeing and the importance of activities on the individual’s mindset and health and you will be encouraged to explore, adapt and develop a range of therapeutic activities.
If you are currently supporting someone who already has diabetes or not, this training programme will equip you to deal with common issues that affect people with diabetes and also give you the knowledge and skills to be proactive in reducing the risks of developing type 2 diabetes.
This is an advanced half day course for people already experienced in the basics of Diabetes Awareness training. This course covers practical elements of diabetes complications and Blood Glucose monitoring. Whether attendees are currently supporting someone who already has diabetes or not, the half day programmes will equip you to deal with common issues that affect people with diabetes and also give you the knowledge and skills to be proactive in reducing the risks of developing type 2 diabetes. The course provides detailed information about testing individuals’ blood glucose levels (plus the theory behind BG levels) and administering insulin via an epipen, with focus on how health care workers can support individuals with these activities safely.
This course aims to equip attendees with an awareness of what dignity is and how to apply person-centred values that respect the individuals that they support. The course covers a range of practices that stress the importance of putting the individual at the centre of the care that they receive and the legislation and Acts related to human rights and equality. An understanding of best practice and the barriers to good practice are also covered to help attendees learn how they can improve dignity and respect issues in their everyday duties.
This course will give you the knowledge required to handle emergency situations, i.e. An accident or sudden illness, at work or out in the public, and you will gain the skills to be able to assess the situation and give emergency first aid to the casualty or casualties.
This course is aimed at anyone (at any level) working in a care setting and is designed to help candidates learn and understand the meaning and importance of equality and diversity. The course addresses how prejudice and discrimination can affect the individual’s they support and the rights and responsibilities of both the employer and the individual. A range of examples of typical situations that could undermine dignity, respect and fairness are covered, as well as the protected characteristics under the Equality Act 2010, so that candidates can learn how to challenge and reduce discrimination in the workplace.