You would think that one-on-one training would cost a fortune and be time-consuming to organise. Well, it isn’t! Our one-on-one tutor led interactive online training goes at precisely the pace required by each individual. It provides an opportunity to go over the learning content as often as required so every employee gets the optimum learning experience that’ll be retained and applied to keep your business safe and compliant.We provide qualifications and both classroom and online training to small, medium and large businesses nationwide. No business is too large or too small!
At a fraction of the cost and fraction of management time than you’d expect, this health & safety online training has the added bonus of a minimal loss of productivity because it’s really efficient and flexible.
Certificates are automatically generated by the system on completion of the training course and they can be printed or saved to your computer or device.
* Please note that listed course prices do not include VAT.
This course covers the commitments that should be laid out in your company’s anti-harassment and bullying policy so as to comply with UK law. It explains the differences between harassment and bullying, the steps that can be taken if either of these occurs in or out of work, and some case studies to illustrate the points covered throughout the course.
This course will consider what conflict is as well as its impact and role in the workplace. We will consider some of the triggers for workplace conflict and how it develops before looking at a number of different ways of managing it.
This course will start by making it very clear exactly what we mean by customer service, and why it’s so vital and then go into detail about some of the ways you can improve the customer service provided by your organisation.
If you or your organisation handles personal information about individuals you have a number of legal obligations to protect that information. Training should be a vital part of any company’s data protection policy. This course covers in detail: The benefits of good data protection, the rights of individuals in respect of their data, the data protection act, the issues that can arise from sharing data and the basic steps so you can start creating a data protection policy.
This course covers the many benefits good employee relations can bring to a business. It explains how to build confidence in management, by sharing the company vision, building strong teams and listening to feedback. It examines how a proactive HR presence benefits employee relations. Then looks at the role of employment contracts and the Employee Handbook. The course discusses Performance Management including motivating employees and how best to show your appreciation of their contribution. Finally, it shows you how to deal effectively with complaints, discipline and negativity.
This course will start by explaining in detail what team working is and cover some of the basic principles for putting together a group of people who will work well together. It then goes on to cover conflict within teams, explaining some of the reasons conflict occurs and some strategies for managing conflict. It finishes off by exploring some of the different styles of management behaviour and how to develop a resilient team.